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Ethics and integrity

At the CLH Group, we promote action based on strict ethical principles and transparency and on the fulfilment of our commitments.

The Code of Conduct

The CLH Group's Code of Conduct aims to establish the company's standards of conduct, integrity and ethical behaviour towards the communities in which we operate.

This Code of Conduct applies to the members of the company's administrative and management bodies, as well as to all employees of the companies comprising the CLH Group. In addition, the CLH Group is committed to promoting the Code among all our suppliers, contractors and collaborators, in order to establish a link and guidelines for action in accordance with the principles and values set out therein.

Code of Conduct.


Ethics Committee

The Ethics Committee is responsible for promoting, disseminating, understanding and complying with the Code of Conduct, in collaboration with the various areas of the CLH Group.

One of the main activities carried out by this Committee is promoting the dissemination of the Code of Conduct among all the people in the company and other stakeholders, as well as awareness of the Code of Conduct Mailbox, a specific communication channel for managing information on possible non-compliance with the application of the rules of conduct included in the Code of Conduct, as well as any query or suggestion regarding it.


Code of Conduct Mailbox

At the CLH Group, we give all our stakeholders access to the Code of Conduct Mailbox, a communication channel established to send queries and clarify doubts about these standards, as well as to report directly and securely regarding any alleged breach of the principles that comprise it. These communications will be received by the company's Ethics Committee, which will evaluate and decide on the procedure required in each case, taking into account the nature of the facts communicated.

The confidentiality of the entire process is guaranteed, although it is important to stress the need to make responsible use of this tool and to first bear in mind the severity of reporting an alleged breach of the Code of Conduct without having sufficient, truthful evidence.

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DISCLAIMER: The procedure established for the use of the Code of Conduct Mailbox ensures confidentiality for the person submitting the communication, and no anonymous communications not including the sender’s identity will be accepted. There will be no retaliation for those who, in good faith, make use the Code of Conduct Mailbox; however, it is must be recalled that making accusations that are known to be false may lead to criminal or civil liability pursuant to the Law.

For the purposes of Regulation (EU) 2016/679 of 27 April 2016 (“General Data Protection Regulation”) and concordant regulations, we hereby inform you that COMPAÑÍA LOGÍSTICA DE HIDROCARBUROS, CLH S.A., with Tax Code A-28018380, is the data controller responsible for the processing of your personal data and that you may obtain all the information relative to the processing of your personal data in the Data Protection Policy of the CLH Group, available via the following link: Data Protection Policy of the CLH Group.

The personal data held by COMPAÑÍA LOGÍSTICA DE HIDROCARBUROS CLH S.A. are processed for several purposes, such as compliance with our legal obligations, management of contracts and commercial relationships, to send communications, if applicable, and to control the security of the facilities of CLH, pursuant to the terms of the privacy policy.

The legal basis for the processing is the performance of the contract and the commercial relationship, when these exist, compliance with our legal obligations, our legitimate interest and, if applicable, your consent.

Personal data may be disclosed to group companies for internal management and to those service providers that need access thereto, and when required by a legal obligation or a competent authority.

You may at any time exercise your rights of access, rectification, objection, erasure, restriction and portability, as well as your other rights, in the terms set forth in applicable regulations, by writing to the following e-mail address: infoclh@grupoclh.com or by ordinary mail to the address of the registered office at C/ Titán, 13 28045-MADRID.

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